Delivery & Returns

Delivery Information

After placing your order, your order will be shipped within 10 working days. You will receive an email with your shipping number and you will be able to track your order via this number.

Within the UK

Your order will be shipped via royal mail special delivery and you will receive the package by 1pm the next day, it needs someone to be in to sign for it.

Within Europe

Your order will be shipped from the UK via Royal Mail, the service is called international tracked & sign. They aim to deliver with 3-5 working days. It needs someone to be in to sign for it.

Outside the UK & Europe (rest of the world)

Your order will be shipped from the UK via Royal Mail, the service is called international tracked & sign. They aim to deliver with 5-7 working days. It needs someone to be in to sign for it.

Please do think about the estimated delivery time and ensure that there is someone home to sign for the delivery. 

Returns

We will exchange your item in the event of a faulty or incorrect product being sent out.

You will need to contact us via email info@oraclemade.uk with your order number and a description of the problem. All shipping costs incurred by you will be refunded.

The return address is:

OracleMadeUK

136 High Holborn

London WC1V 6PX 

United Kingdom